FAQs
Logistics & Procurement FAQs for Your Enquiry
Get first-contact answers, then review the detailed questions on the service page that matches your requirement.
Frequently asked questions
Find answers about services, delivery and enquiries.
Search the questions below or review the detailed FAQs on each service page. For an assignment-specific answer, contact our team with the scope, location and support your organization needs.
How can I reach Unique Marwat?
Use info@uniquemarwat.com for general enquiries or call +93 79 523 8070. Our Contact page also lists support and operations email addresses.
What services are listed on this website?
The service areas are procurement and sourcing, logistics and transportation, supply chain management, warehousing and distribution, operations and maintenance, and project management.
What is the best starting point for a new project?
Send a short written brief explaining the objective, location, timeframe and support required. Add a detailed scope, bill of quantities or specification where available.
Should I call before visiting the Kabul office?
Yes. Confirm the appointment and directions with the team before travelling to House No. 2, Street No. 4, between Old Taimani Square and Traffic Square.
How can I make a quotation request easier to assess?
Use clear quantities, product specifications, site or destination details and required dates. Identify which requirements are fixed and where alternatives could be discussed.
What if I do not yet have a final specification?
Explain the intended use and the information still outstanding. Ask the team what details are required before a firm proposal can be prepared.
Can I ask about a specific product or part number?
Provide the manufacturer, part number, description, quantity and application. Include photographs or technical documents where available, and confirm whether substitutions are acceptable.
What shipment dimensions should I provide?
Supply the length, width and height of each package, piece count and gross weight. Distinguish packaged dimensions from the dimensions of the unpacked item.
Why does the delivery location matter?
The actual destination can affect route planning, handling, site access and commercial responsibilities. Provide a complete address and any site-specific delivery instructions.
Should I mention loading or unloading requirements?
Yes. Describe available equipment, access restrictions, operating arrangements and any special handling. Do not assume these activities are included unless the proposal states so.
How can I discuss a recurring requirement?
Outline expected order frequency, approximate quantities, locations and planning period. Explain what may change between orders and what needs to remain consistent.
What is a scope of work?
It records the activities, deliverables, responsibilities and boundaries of the service. A useful scope also identifies assumptions, exclusions and the process for accepting completed work.
Can confidential documents be shared with the team?
Contact the team first to agree the appropriate handling and any confidentiality arrangements. Share only the information needed to evaluate your request.
Are company logos evidence of an endorsement?
A logo alone should not be treated as an endorsement or certification. Ask for relevant supporting information when assessing experience, eligibility or suitability for your procurement.
Where can I ask for company information for vendor registration?
Email info@uniquemarwat.com and list the documents required by your registration process. Include any submission deadline and the appropriate contact person.
How should I follow up an existing enquiry?
Reply within the original email thread and include the reference or subject, date of enquiry and the update required. This helps maintain a clear correspondence record.
What should I do if a requirement changes after quotation?
Send the revised requirement and ask for written confirmation of its impact. Changes may affect availability, delivery dates, cost or the allocation of responsibilities.
How do I report an operational problem?
Email operations@uniquemarwat.com with the reference, location, description of the issue and the action required. Call the published number if the matter is time-sensitive.
Are there published job vacancies on this website?
Contact the team directly about current opportunities. Do not treat an old advertisement or general careers section as confirmation that a vacancy is still open.
Where can I ask a question not covered here?
Visit the Contact page or email info@uniquemarwat.com. State your question and provide enough context for the team to direct it to the right person.
Need a more specific answer?
Need help defining the scope?
Explore our service areas to identify the information that will help our team understand your requirement.
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Put your next project in motion.
Share your requirements, destination and timeline. Let’s discuss the right support for your operation.